Return & Refund Policy 🎀

At Labellys, your satisfaction means everything to us 💖
We are committed to providing premium quality products and a smooth shopping experience.

Eligible Returns

We accept returns within 14 days of delivery if:

• The item is unused and in original condition
• The product is in its original packaging
• The item is not damaged by customer misuse
• The product is eligible under our return guidelines

Non-Returnable Items

The following items are not eligible for return:

• Personalized or custom-printed products
• Opened or used ribbon tapes
• Final sale or promotional clearance items
• Gift cards and special limited-edition offers

Damaged or Defective Orders

If your order arrives damaged or defective:

• Contact us within 48 hours of delivery
• Share clear photos of the product and packaging
• Our team will review and provide a quick resolution

Refund Process

• Approved refunds are processed within 5–7 business days
• Refunds are issued to the original payment method
• Return shipping costs are the customer’s responsibility unless the issue is from our side

📩 Support Email: suppoort@labellys.com